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Frequently Asked Questions

  • OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?
    We will do our best to re-stock as soon as possible. Most items out of stock can be pre-ordered as re-stocks are in-as short as one week. To stay current with items restocking or new collections in the future, be sure to follow our social media platforms as we post regularly informing our fans.
  • ORDER LOCATION/HOW CAN I TRACK MY ORDER?
    Once an order is placed, all details will be sent immediately. Tracking information will follow soon after once it is shipped. If you don't receive the email or have misplaced your tracking number, send us an email at info@torreapparel.com and we will be happy to resend it for you. Please allow 3-5 business days for your order to be picked, packed, and shipped. This processing time is unrelated from the delivery time.
  • CAN YOU SHIP INTERNATIONALLY?
    All our stock can ship worldwide. Shipping cost will differ.
  • CAN MY ORDER BE CHANGED ONCE IT’S PLACED?
    Once an order is placed, you cannot make any changes to sizes or items. If you wish to cancel your entire order there is no guarantee we can fulfill your request. You must contact us as soon as possible and we will do our best to cancel your order before it ships and make any requested changes.
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